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Privacy Policy

This policy explains which data Nubiux processes when you visit this website, order a plan or contact support, and the choices you have over that data.

Last updated: October 16, 2026

Please note: This page is maintained by the Nubiux team to answer common questions about our service. It is a general summary and not legal advice. Write to us if you need clarification before purchasing.

Data we collect

Account data: name, email address and the billing details required to issue your invoice and activate the plan.

Payment data: PayPal processes your payment. We receive the confirmation and transaction reference, not your card or bank credentials.

Support data: the messages, tickets and technical details you send us so we can reproduce and solve an issue.

Technical data: server, application and security logs (including IP addresses) generated automatically while the hosting service runs.

How we use it

To create, activate, maintain and renew your hosting account.

To provide support, investigate incidents and protect the platform against abuse, fraud and attacks.

To send service notices such as invoices, renewal reminders, maintenance windows and security alerts.

We do not sell your personal data. Our websites use the Meta Pixel to measure our advertising, which shares limited browsing and purchase-event data with Meta, as described in our Cookie Policy.

Service providers

We rely on a small set of providers to operate: PayPal for payments, our datacenter and infrastructure provider for server hosting, and email delivery for transactional messages.

Providers only receive the data they need for their function and are required to keep it confidential.

Retention

Account and billing records are kept while your account is active and afterwards for as long as accounting obligations require.

Technical and security logs are kept for a limited operational period and then deleted or aggregated.

Website content stored in your hosting account is deleted after cancellation, once the grace period ends.

Your rights

You can ask for access to your data, correction of inaccurate details, deletion, or a copy in a portable format.

Write to legal@nubiux.com from the email address registered on the account and we will respond as quickly as we can.

VPS servers

We do not access the content of your VPS. We only process network and account metadata (IP addresses, traffic volumes, connection logs and abuse reports) to operate the service, mitigate attacks and handle security incidents.

If you store or process other people's personal data on your VPS, you are the one responsible for that data and for complying with the laws that apply to you.

When a VPS is cancelled or terminated, its disk and snapshots are deleted.

Security

Hosting accounts are protected with SSL certificates, firewalling, malware scanning, brute-force protection and restricted administrative access.

No platform can promise absolute security, so we also recommend strong passwords and keeping your applications updated.

Questions about this document?

legal@nubiux.com